“Quintessentially transformed the idea of concierge services into lifestyle management”
What makes Quintessentially Lifestyle different to other concierge companies?
Quintessentially Lifestyle has raised the bar for concierge services and luxury lifestyle management. There are no other companies that provide a service as proactive and as personalised as we do. When we sign up an Elite Member, we carefully choose a Lifestyle Manager that is right for them. Our Lifestyle Managers build real relationships with their Members; they are willing to go above and beyond to fulfil the requests of each of their Members.
What are the most common questions you ask?
When we speak to a potential Member for the first time, we want to learn about them. We ask them about their likes and interests, what they find stressful and inconvenient and how our service can free up their time.
Who are Quintessentially Lifestyle Members?
Our Members range from CEOs and sports personalities, to housewives and entrepreneurs. We see each of our Members as individuals, which is why we offer bespoke Memberships that are tailored to our Members wants and needs. They key thing they all have in common is that each of them need more free time.
What are the most popular interests of potential Members who get in touch?
We pride ourselves on our global connections that enable us to give our Members access to the most exclusive global events, reservations at the most sought-after restaurants, exclusive hotel benefits worldwide and much more. However, what many people don’t realise is that we look after all of life’s day-to-day errands. Whether it is arranging a last-minute babysitter, collecting their dry-cleaning of arranging for a hairdresser to visit their hotel room, no request is too small or too big.
As a global concierge company, how do you ensure that the quality of service is always first class?
We have over 60 offices worldwide with global specialists in each country. This means we have over 2500 people we can delegate requests too. Our specialists ensure that their expert knowledge is always being shared with the teams so that our Members are always benefiting from up-to-date insider knowledge. We also ensure top quality via the Quintessentially Group – a collection of over 24 luxury sister businesses. Our sister businesses cover every facet of the luxury lifestyle sector with specialists in everything from flowers, wine and weddings to luxury gifts and philanthropy.